| I have used Synergy for over 3 years now, their support stinks. My classifieds no longer work properly due to a software change they made on their server, I have had FTP problems which they resolved once before and now when it has occried again recently they do not remember fixing it before, they have referred me to go directly to the support of software on THEIR servers (don't get taht one at all), I have constant email problems. Average reply from support is a week. I have lost time, money and customers due to Synergy Connect. I am in the process of moving my site, something I dread to do as it is a huge task but I simply no longer find their service even marginally acceptable. |
